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[1] Texas Monthly April 1999.

[2] Star (Toronto, Canada) April-June 1997.

[3] The Wichita Eagle 6 November 1999.

[4] Tallahassee Democrat 16 December 1998.

[5] Greensboro News & Record 30 December 1998.

[6] The Kansas City Star 27 November 1999.

[7] St. Paul Pioneer Press 14 January 1998.

[8] Tallahassee Democrat 15 May 1999.

[9] Greensboro News and Record 30 December 1998.

[10] The Kansas City Star 29 September 1991.

[11] Tampa Tribune 7 December 1999.

[12] The Buffalo News 12 August 1998.

[13] Focus group research conducted by Phyllis Dykes and Associates and Triad Research, Lakewood, Ohio, 1995, 1996, 2000.

[14] Heifetz, Ronald A. Leadership Without Easy Answers. Cambridge, Massachusetts: The Bellknap Press of Harvard University Press, 1994.

[15] Moore, Mark. Creating Public Value, Strategic Management in Government Cambridge, Massachusetts: Harvard University Press, 1995.

[16] Moore, previously cited.

[17] Heifetz, previously cited.

[18] For additional detail or clarification see Ohio Revised Code Chapter 2151.

[19] Heifitz, previously cited.

[20] Moore, previously cited.

[21] Adapted from a compilation of focus group data prepared by Gayle Channing Tenenbaum, Public Children Services Association of Ohio, 2000. (Parenthetical comments were not in the original compilation.)

[22] Reprinted from: Crow, Gary A. and Crow, Letha I. Therapeutic Foster Care. King George, VA: American Foster Care Resources, 1999.

[23] Pasmore, William and Sherwood, John, ed. Socio-Technical Systems: A Sourcebook. University Associates, 1978.

[24] Developed by Dean Johnson, M.A., George V. Voinovich Center for Leadership and Public Affairs, Ohio University.

[25] Adapted from: Burtnett, PattiJo and Crow, Gary A. The Media, Public Relations and Child Protection. American Foster Care Resources, 2000.

[26] Pfeiffer, J. and Ballew, A. Using Structured Experiences in Human Resource Development. San Diego: University Associates, 1988.

[27]  Kouzes, J.M., & Posner, B.Z. The Leadership Practices Inventory. San Diego: Pfeiffer and Company, 1988.

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