Table of Contents


LEADERSHIP IN CHILD PROTECTION



Expanding Perspective:





Increasing Complexity:





An Exacting Standard:





The Child Protection Linchpin:





The Strategic Triangle:





ADDENDUM ONE:




ADDENDUM TWO:





CHAPTER ONE



Measuring Public Value:





Multiple Jeopardy:





Technical Solutions For Adaptive Problems:





Innovation And Evolution:





Correcting Public Perception:





ADDENDUM ONE





The Family Today:






Perceptions About Intervention Into The Family:






Perceptions About Mental And Emotional Abuse:






Participant Definitions Of Terms:






The Dividing Line Between Discipline And Abuse:






Keeping Families Together:






How To Treat Families:






Factors To Be Considered By The Caseworker:






Caseworker Responsibility For Child Deaths:






Attitudes About Foster Care:






Cultural And Racial Groups In Foster Care:






Neighborhood Placements:






Kinship Care:






Termination Of Parental Rights:






Adoption:






Knowledge And Perceptions About Public Child Protection Agencies:






Services Agencies Should Be Offering:






What The Public Would Like To Know:






How To Communicate With The Public:






Confidentiality:






ADDENDUM TWO:





CHAPTER TWO



The Model:





The Planning Process:





Environmental Scans:





Development of the Plan:





Reporting To Environmental Scan Participants:





Outcomes:





A SHARED VISION FOR CHILDREN, FAMILIES, AND COMMUNITIES:








ADDENDUM:





Expected Outcomes:






Permanence Within A Year For Every LCCS Child.






CHAPTER THREE



Stakeholder Mapping:





Outcomes:





Stakeholders:





People:





Value Convergence:





Positive Participation:





Value Exchange:





Strategic Thinking, Intent, And Communication:





Cultivating Relationships:





The Media:





Political Stakeholders:





The Public:





Issue-Driven Strategic Communication:





ADDENDUM:





CHAPTER FOUR



Internal Transactions:





Mission And Value Focus:





Your Public Relations Plan:





A Targeted Public Relations Initiative:





Power Messages:





Limitations:





Perceptions And The Media:





Taking Calls From Reporters:





ADDENDUM:




CHAPTER FIVE



Internal Leadership Development:





Staff Leadership Development:





Program Design Parameters:





PHASE I: Change




  • Session 1: Orientation & Program Kick-Off



  • Session 2: White Water Environments: Organizations Undergoing Change





    Session 3: Navigating Change





    PHASE II: Self Leadership




  • Session 4: Using The Myers-Briggs Type Inventory To Understand Themselves, Others, And Teamwork



  • Session 5: The Leader In All Of Us





    Session 6: Building Collaborative Relationships





    Session 7: Personal Creativity & Innovation





    PHASE III: Focus On Team Leadership




  • Sessions 9 & 10: Problem Solving & Decision Making Tools & Techniques



  • Session 11: Giving & Receiving Feedback





    Session 12: Handling Emotions Under Pressure





    Session 13 & 14: Conflict Reframing





    Session 15: Field Trip: Dialog With Another Team From A Different Institution Or Agency Culture





    PHASE IV: Focus On Service Leadership




  • Session 16: Managing Diversity In The Workplace Or "Being On The Outside Looking In"



  • Session 17: Issues Of Power: Having It, Sharing It, Letting Go Of It





    Program Delivery Logistics & Mechanics:





    Adapting to Changes:





    Research-Based Continuous Improvement Information Process:





    Continuous Feedback: Executive Summary





    Child Protection And Oversight Evaluation (C.P.O.E.):





    Planning for Agency Self-evaluation:





    OVERVIEW:





    PROGRAM OUTCOME MEASURES:





    (A) ENSURE THAT CHILDREN ARE SAFE:






    (B) ENSURE THAT CHILDREN HAVE PERMANENCE:






    (C) PROMOTE THE WELL-BEING OF CHILDREN






    (D) SUPPORT MEASURES:






    (E) INTERNAL GRANT PROCESS:






    ADDENDUM:





    CHAPTER SIX



    ADDENDUM:





    Guiding Principles






    Management Priorities






    Management Approaches/Behavior






    A Real-World Application




    The Application:





    Footnotes